Journal of Performance Management
2024, Volume 2, Issue 2 : 1-8
Research Article
International Logistics and Service Branding: Strategies, Challenges, and Competitive Advantage in Global Markets
 ,
 ,
1
Department of International Business, Global Institute of Management Studies, New Delhi, India
2
School of Marketing and Supply Chain Management, Universidad Internacional de Madrid, Spain
3
Department of Logistics and Operations Management, Pan-African Business School, Lagos, Nigeria
Abstract

 In an era of globalization, international logistics has evolved from a back-end operational function to a strategic driver of service branding and competitive differentiation. Firms operating across borders increasingly rely on logistics performance—speed, reliability, transparency, and customer experience—to shape brand perceptions in global markets. This paper examines the interrelationship between international logistics and service branding, emphasizing how logistics capabilities influence brand equity, customer trust, and long-term loyalty. Drawing on service-dominant logic, branding theory, and global supply chain literature, the study develops an integrative conceptual framework linking logistics service quality dimensions with international brand outcomes. The paper further discusses managerial implications, challenges in emerging and developed markets, and future research directions.

 

 

Keywords
Recommended Articles
Research Article
Digitalization of International B2B Marketing: Transformation, Challenges, and Strategic Implications
...
Research Article
Marketing Challenges in Frontier and Emerging Markets: Institutional Voids, Consumer Heterogeneity, and Digital Leapfrogging
...
Research Article
Innovation Ecosystems and International Collaboration
...
Research Article
Open Innovation and Global Brand Development
...
Loading Image...
Volume 2, Issue 2
Citations
1 Views
0 Downloads
Share this article
© Copyright ©Journal of Performance Management