Journal of Performance Management
2023, Volume 1, Issue 1 : 1-8
Research Article
CSR Communication and Global Brand Trust: Strategic Pathways, Stakeholder Perceptions, and International Implications
 ,
 ,
1
Department of Marketing and Business Ethics, Global School of Management, Bengaluru, India
2
School of International Business and Ethics, Westbridge University, London, United Kingdom
3
Faculty of Business Administration, Gulf International University, Doha, Qatar
Abstract

Corporate Social Responsibility (CSR) has evolved from a peripheral business activity to a strategic mechanism for building trust and legitimacy in global markets. As multinational corporations increasingly operate across diverse cultural, institutional, and ethical environments, effective CSR communication has become essential for shaping stakeholder perceptions and fostering global brand trust. This paper examines the relationship between CSR communication and global brand trust by integrating insights from stakeholder theory, signaling theory, and global branding literature. A conceptual framework is proposed to explain how CSR communication strategies—such as transparency, consistency, and cultural alignment—influence stakeholder trust across international markets. The study discusses key challenges associated with cross-cultural CSR communication, including skepticism, greenwashing concerns, and media fragmentation. The paper contributes to international marketing theory and provides actionable managerial insights for leveraging CSR communication as a trust-building tool in global branding.

 

 

Keywords
Recommended Articles
Research Article
International Marketing of Professional Services: Strategies, Challenges, and Value Creation in Global Knowledge-Based Markets
...
Research Article
International Marketing under Economic Sanctions
...
Research Article
Metaverse and the Future of International Marketing: Opportunities, Strategies, and Challenges in a Virtual Global Economy
...
Research Article
Global Competition Policy and Market Dynamics: Convergence, Divergence, and the Political Economy of Enforcement in a Digitalized World
...
Loading Image...
Volume 1, Issue 1
Citations
15 Views
14 Downloads
Share this article
© Copyright ©Journal of Performance Management